The qualified sales organisation can provide potential customers with valuable pre-sales assistance, guiding them in the choice of the optimal solution for their laboratory needs.
When we sell equipment we assume a commitment with our customer. Lablink has in stock spare parts to immediate replacement in case of breakdown, to minimize the time of equipment downtime. All our parts come with manufacturer’s warranty.
For the after sales service, we have established a separate company called Lablink Services which would exclusively take care of all services related functions wherein our well qualified and factory trained technicians and Application specialists are always eager to respond quickly and efficiently to the needs of our customers.
At Lablink we did not limit ourselves exclusively to the management of possible technical requests from customers, instead we took a proactive approach, ensuring that our products are fully supported by a complete technical department of highly qualified engineers and specialized technicians, all engaged in Ensure its correct operation, our aim is to maximize the life of the equipment with minimal problems.